Privacy Policy - 2022

  • The Neighbourhood understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.our-hood.co.uk/ (“Our Site”) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

  • Our Site is owned and operated by Ravenstall Ltd t/a The Neighbourhood; a Limited Company registered in England under company number 06558998. Our main trading address is The Neighbourhood, 44 Warwick Street, Leamington Spa, Warwickshire, CV32 5JS

  • This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  • Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

    Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  • Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection.

  • As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email.

    We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.

  • We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

  • We will not share any of your personal data with any third parties for any purposes, subject to the following exception:

    • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

  • Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

    1. The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.

    2. The right to access the personal data we hold about you.

    3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.

    4. The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your personal data that we hold.

    5. The right to restrict (i.e., prevent) the processing of your personal data.

    6. The right to object to us using your personal data for a particular purpose or purposes.

    7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

    8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

    9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

    If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.

  • To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following email address: hello@our- hood.co.uk or telephone number: 01926 886636.

  • We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.